> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.ortavox.ai/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.ortavox.ai/_mcp/server.

# Phone Calls

> Creating and receiving real-time phone calls (PSTN) with your AI agents

You can instantly deploy Ortavox AI Assistants onto real telephone numbers across the globe.

We manage all underlying telecommunication routing, SIP bridges, and Carrier integrations so you can simply assign a phone number from your Dashboard and begin receiving (or dispatching) calls immediately.

## Overview

* **Inbound Calls**: A user dials your Ortavox Number.
* **Outbound Calls**: You ask the API to dial a user's number.
* **Transfers**: You programmatically transfer an ongoing call to a human specialist.